**This position requires reporting to our Fort Wayne, IN office in a hybrid capacity.**

Why are long tenures and low turnover rates the norm at DMA? When you are an employee owned company, you are all about your employees, and here is proof:

• 2023 Great Places to Work Certified
• Employee stock ownership program eligibility begins day one of employment. ESOP contribution is targeted at 6% of your annual compensation.
• Company paid Paternity & Maternity Leave.
• Generous PTO package plus 2 paid floating holidays and 1 day of paid volunteer time off.
• Multiple benefit plans, eligible day one of employment.
• "Live and work like a DMA Employee-Owner”: We focus on work/life balance, mental health, and the overall wellness of our employees.

Position Summary

The Business Systems Analyst is responsible for managing internal process improvements and discovering the technical business needs of stakeholders. This position is familiar with a variety of the company’s systems, concepts, and practices and is the subject matter expert between DMA’s operating divisions and the Information Technology team. The Business Systems Analyst requires creativity and flexibility to accommodate a fast-paced environment to participate in projects from the creation of the project requirements, testing, to the production rollout.

Essential Duties and Responsibilities

• Identify opportunities and serve as point of intake for opportunities identified by others for enhancements to processes, technology, and operations
• Interview business owners and subject matter experts to understand current processes and enhancement opportunities
• Test existing business processes, identify challenges and issues
• Elicit, translate, simplify, organize, and document requirements
• Proactively recommend improvements to existing business processes through reorganization or enhancements
• Assist with the business case for new initiatives and influence stakeholders to support business projects
• For significant projects, work with project manager (and serve as liaison between business and project manager if necessary) to understand project requirements and deliverables
• Prioritize initiatives based upon enhancements that can be achieved and risk mitigation plans

Non-Essential Duties and Responsibilities

• Perform other duties as assigned

Education and Qualifications

• Bachelor’s degree in Analytics, Computer Science, or related field
• 3 years’ experience in Business Analytics role or related role
• Excellent written and verbal communication skills
• Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Ability to write in explanatory and procedural styles to multiples audiences

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